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FAQ
FQA
To help everyone who has a question
Payment Methods
In this way, the customer pays when receiving the shipment.
You will be contacted after choosing this option
Vodafone Cash will be contacted after choosing this option
There are other payment methods such as the smart governor, Instapay, and if you want to pay in a way that is not mentioned, please contact us
Shipping
Medbay is shipping within the Arab Republic of Egypt only
The shipping period for Cairo, Giza and Alexandria within 1-2 days
The rest of Egypt’s governorates within 2-5 days
Knowing that Friday and official holidays are not shipped in it
The price of shipping Cairo, Giza and Alexandria for free
The rest of the governorates of Egypt with 80 Egyptian pounds
Warranty
There is a guarantee of replacement and recovery for 14 days on all the company’s products
Please send a message via a contact page or communicate WhatsApp via the WhatsApp button next to the screen